Overview
When you start using your new hosting account or E-Store with us, it may be quite inconvenient to leave your domain name to be managed by your old host. If you do that you will have to communicate with two different organizations: one will be providing the hosting services or E-Store for your website and the other will be providing domain registration services for your website.
In order to move your existing domain and manage it together with your "Focus Network Company" hosting account with you just need to order the "Domain Transfer Service".
Requirements for successful domain name transfer
- The domain name to be transferred is not in 'Locked' Status.
- The customer has access to the administrative contact email for the domain.
- The customer can provide "Focus Network Company" with the domain EPP key code, applying to domains for which there is such a code.
- There are more than 15 days till the domain name expiration date.
- The domain name was registered for the first time more than 60 day ago.
- The domain name has one of the following extensions: .com .net .org .us .biz .info .name.
Attention
The domain transfer costs HKD$100 one-time fee and includes 1 year of free domain registration! In other words, if your domain name expires in June 1, 2006 the expiration date would be changed to June 1, 2007 after the transfer process is completed.
Once a domain name is transferred you will be able to renew both service package and domain name with "Focus Network Company". Renewal fee for any transferred domain converted into a primary domain is due at the end of the registration period for the Domain Name. The renewal fee of a transferred domain name is HKD$100/year.
The domain transfer takes up to 2 weeks. However, if you want to use this domain with your "Focus Network Company" account before you transfer it to us, you need to point it to the "Focus Network Company" servers by changing its DNS settings. Please bear in mind that you would not be able to change the DNS settings of the domain name during the transfer process!
Focus Network Company could not guarantee that the Domain Transfer will be successful. If the customer cancels the service during the transfer period for any reason, the charges will not be refunded.
Domain transfer fee or renewal fee is non-refundable in any circumstances.
*** The above information is for reference only, Please seek independent technical advice if found necessary.
